EUFC DISABLED POLICY
Ebbsfleet United FC believes that facilities for disabled supporters should be an integral part of stadium development, not an optional extra. The club is developing facilities for disabled fans as the reconstruction of the stadium continues. We will continue to ensure that these are improved in line with all recommendations and legislation. The club is keen to receive any feedback from our fans and would welcome any suggestions following your visits to the Kuflink Stadium.
The club recognises that not all of its facilities are fully accessible to disabled fans and confirms that it is committed to making necessary reasonable adjustments to make the matchday experience a memorable and enjoyable one for all fans.
The club is committed to ensuring a good view and choice of location where possible and where safety permits for all disabled fans, together with an ability to sit with friends/carers and fellow supporters under cover from the elements.
We will also where possible and where prior arrangement has been made, help disabled fans with ticket purchase and car parking. We will also endeavour to help with any special arrangements that may be needed for entrance to the ground or access to any of the club’s facilities. Please contact the club office on 01474 533796 or email Cheryl Wanless.
Any visiting disabled fans are requested to contact us at least 24 hours prior to the match so that arrangements can be made to make sure their visit – and that of their carer’s if applicable – is an enjoyable one. Wheelchair users will pay the entrance cost appropriate to their age/status and if the attendance of a carer is required, the carer will be admitted free of charge. Please contact the club office on 01474 533796 or email Cheryl.
The club has six spaces for wheelchair users together with an adjacent seat for a carer if required. These areas are located in the new Main Stand on first-floor level (a lift is available) and in the opposite old wooden stand at ground level, approximately midway from the 18-yard area and the halfway line at the car park end of the stadium (Swanscombe End).
The Stand roof provides cover but we recommend that suitable clothing be worn in inclement weather.
A disabled toilet is located to the rear of the main stand. This is approximately 50 metres from the disabled area.
The entrance cost for disabled fans is charged appropriate to the standard admission for their age/status. If a carer is required, then the carer will be admitted free of charge.
No specific allocation but the club makes arrangements as necessary with helpers seated adjacent. For visually impaired supporters, BBC Radio Kent (96.7FM) covers reports on the game and there is live Twitter coverage at www.twitter.com/EUFCOfficial.
No specific allocation but supporters would be seated in the Main Stand for ease of access. Segregation does not apply in this area of the stadium.
Access to catering outlets varies from match to match and not all outlets are wheelchair accessible. We do however allocate a member of our matchday staff to take care of any requirements that may be necessary.
Ebbsfleet United have a limited number of car-parking spaces so prior arrangement should be made at least 24 hours prior to the match. The car park surface is a mix of tarmac and loose gravel. If special parking arrangements are required please contact the club office on 01474 533796 or email Cheryl. Every effort will be made to ensure that reasonable requirements are met.
Ebbsfleet United Football Club openly welcomes comments on this policy and would encourage interested persons to contact the club with their comments or queries. Contact 01474 533796 or email Cheryl.