Commercial, retail and ticketing administrator vacancy

Ebbsfleet United Football Club, a fast-paced and passionate football club, is looking for someone to join our team to deliver retail, ticketing and develop commercial opportunities. 

This is a full-time role, which would include attendance on matchdays.

Responsibilities include:

• Managing the Front of House, Retail and Remote Hub, responding to enquiries in person, over the phone and via email.

• Management of inbound correspondence.

• Office IT and general support and administration.

• Management of matchday ticketing sales.

• Monitor all sales levels with regular reporting.

• Regular market research and trend analysis to ensure price levels are in line with industry norms.

• Maintenance of the brand’s POS system and stock updates; communicating this effectively to Senior Management.

• Monitoring delivery dates, pending deliveries and stock movements.

• Inventory control.

• Managing relationships with Commercial and Community partners.

• Growing and developing new business opportunities.

• Work closely with Marketing to identify outreach opportunities.

• Ad-hoc assistance to senior management.

Essential skills:

• Retail, Commercial, Sales, B2B and B2C experience necessary.

• Experience in managing and presenting monthly, quarterly, and annual reports.

• Microsoft Excel literacy, excellent communications ability, and good analytical skills

• Passionate, driven, and self-motivating persons who are able to work in a small team should apply.

To apply, please contact with your CV and covering letter.

Salary: Competitive

Application deadline: Friday 15th October 2021


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Ed Miller

Ed Miller

Ed Miller has been Ebbsfleet United's communications manager and programme editor since 2014 and responsible for the club website since 2007. Contact him on

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